Terms of service

Overview

Welcome to Mere Essentials! The terms "we", "us" and "our" refer to Mere Essentials. Mere Essentials operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Mere Essentials is powered by Shopify Inc., Shopify Commerce Singapore Pte. Ltd or Shopify International Limited, depending on where Mere Essentials is located, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our privacy policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. These Terms of Service do not limit any rights you may have under applicable consumer protection laws or any other non-waivable statutory rights.

1. General Conditions & Business Overview

Handmade Products: All items sold on Mere Essentials are handcrafted in the United States. Due to the nature of handmade cold process soaps and artisanal items, slight variations in color, design, size, and weight may occur between batches. These variations are a hallmark of handmade goods and do not constitute product defects.
Eligibility: By using this Site, you represent that you are at least the age of majority in your state or province of residence.

2. Product Information & Cosmetic Disclaimer

For External Use Only: All soaps and body care products sold by Mere Essentials are strictly for external use. Avoid contact with eyes.
Not Medical Advice / Medical Disclaimer: Our products are handcrafted cosmetics and are not intended to diagnose, treat, cure, or prevent any medical condition or skin disease. Any information provided on our Site regarding ingredient properties is for educational purposes only and has not been evaluated by the Food and Drug Administration (FDA).
Infant & Child Safety Warning: Products containing essential oils or concentrated botanical extracts are not recommended for use on infants or babies under 1 year of age due to their delicate skin and heightened sensitivities. Parents and guardians should exercise extra caution and consult a qualified healthcare professional or pediatrician before using any scented or essential oil products on young children.
Allergies & Patch Test: Please carefully review the ingredient list provided for each product prior to use. If you have sensitive skin, known allergies, or are applying product to a child over the age of 1, perform a small patch test before full application. Discontinue use immediately if irritation, rash, or redness occurs. Mere Essentials is not responsible for individual allergic reactions or misuse of products.

3. Orders, Pricing & Payments

Pricing: All prices listed on our Site are in U.S. Dollars (USD) and are subject to change without notice. Applicable sales taxes and shipping fees will be calculated at checkout.
Order Acceptance: We reserve the right to accept, refuse, or cancel any order for any reason, including product availability, errors in pricing or product descriptions, or suspected fraudulent transactions.
Payment Terms: Payment must be made at the time of order placement via our accepted payment methods.

4. Shipping & Delivery

Shipping Locations: We ship within the United States only.
Processing Time: Orders are typically processed and shipped within 2-5 business days.
Delays & Lost Packages: Delivery estimates provided at checkout are estimates only. Mere Essentials is not liable for shipping delays caused by carriers, weather conditions, or incorrect address details provided at checkout.

5. Returns, Refunds & Cancellations

Returns & Exchanges: Due to the personal hygiene nature of soap and body care items, all sales are final once shipped. We cannot accept returns or exchanges for used or opened products.
Damaged or Incorrect Items: If your order arrives damaged, defective, or incorrect, please contact us at mereessentialssoap@gmail.com within five days of delivery with photos of the item and packaging so we can resolve the issue promptly.

6. Intellectual Property

All content on this Site—including text, graphics, logos, product names, images, designs, and software—is the property of Mere Essentials or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Mere Essentials, its owner(s), employees, and affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from:

Your use of or inability to use our Site or products.
Any allergic reactions, sensitivities, or adverse skin responses resulting from product use.
Any unauthorized access to or use of our servers and personal information.

8. Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law principles.

9. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site or purchase of products following any updates constitutes acceptance of those changes.